Hi I recently sold a laptop on ebay
item number 321459967507
The buyer sent me a message today telling me he ran a virus scan deleted a file and now the laptop won’t turn on because there was a pirate copy of xp installed on the machine..
I find this a little hard to believe as the laptop came with an xp coa on the base. I only bought this item recently so I don’t know the full history of it.
If the seller asks to return the item do I have to give him a full refund as he has clearly done something to the laptop to make it no longer work.
I sent a message asking him how he knows there was a pirate copy of xp installed