Can’t open a case

I bought an item on the 6th July which said postage 2nd class. It hasn’t been marked as dispatched and I haven’t received it.

I’ve tried to contact the buyer twice over the past week with no response even though they have listed more items for sale in the meantime. I tried to open a case today but it keeps saying invalid claim. I read that this can happen if you haven’t waited until the last stated day of delivery but on this item it says something like the 12th July so this is long past.

Does anyone have any ideas on what I should do now? Many thanks.

Be the first to comment

Leave a Reply