Sent a 9ct gold chain special delivery and now have an opened case for item not as described and asking for a partial refund,my money is witheld and I assume a defect on my account for an open case??Seems that even with a special delivery the envelope was damaged and the chain had been removed!!!I am filling out a Royal mail form,but if Royal mail do not refund what is my position here??
Bài Vi?t Liên Quan:
Royal Mail stealing contents & delivering empty envelopes! INR not sure what to do What’s your opinion on this Non Receipt case buyer claims empty envelope Received letter from Royal Mail advising they had destroyed my Guerlain Perfume seller closed case when there was a problem with item Buyer said they returned item back to me but can’t provide tracking or proof of postage Parcel returned, not called for, with damaged item. Buyer says no card was left.