Seller says he never recived item

Hi all,

 

A buyer opened a case saying he never recived his item but here the the odd part. He bought to diffrent items with two diffrent paypal address and he is saying he hast recived ether of them ???? is it just me or does this seem fishy. I also sent out 20 other letters on that day and they all made it to there destinations. Do you think i have a chance with ebay ruling in my favor.

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