Wanting faster delivery after purchase

Hi all !
Someone has just purchased one of my items, which in the listing I’ve written next day dispatch and second class postage. She’s now saying that she really needs the item to arrive by friday which hopefully it will but it’s quite likely it will not!,
As a seller would you upgrade to first class and charge the buyer for it? Or just do it for free as a good will gesture? Or would you just tell them you will only send through second class?
Thanks!

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