Be very vary of ebay so called guarantee

Hi Everyone! Just thought I’d let you know my experience of ebay buyer guarantee and that it seems worthless. The fact are that an Item has been lost in the post (£10 value) Without any discussion ebay decided that they find in favour of the seller. (How??) I appeal the case NOW 16 DAYS AGO and have heard nothing. Absolutely nothing. To make matters even worse there is absolutely NO WAY TO CONTACT ebay other than going through the usual forms… so the morale is – if you do buy from ebay assume there is no guarantee whatsoever, as it isn’t worth the paper it’s written on!!! Once bitten twice shy! Good luck all!!!

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