if you ask buyer to cancel do they get a defect on their account

can somebody tell me if i ask a buyer to cancel a transaction does the buyers account get a defect…

 

i am wondering because i have received two defects for refunding buyers from my paypal

but i did not ask them to cancel the transaction . in both cases the fault was mine i just refunded and told them to keep the item

both were happy and gave nice feedback

if i had asked them to cancel i would not have got the defects but would the buyer if they cancelled

 

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