EBAY REFUNDED A BUYER WITHOUT MY AUTHORISATION, THE BUYER DIDNT RETURN THE ITEM

EBAY REFUNDED A BUYER WHO THE FULL VALUE OF AN ITEM £380 EVEN AFTER THE BUYER TRIED TO EXTORT A DISCOUNT OUT OF ME, THE REFUND WAS GIVEN TO THE BUYER WITHOUT MY PERMISSION.

THE ITEM HASNT BEEN RETURNED TO ME, MY UNDERSTANDING IS THAT YOU MUST CONFIRM THAT THE ITEM HAS BEEN RETURNED BEFORE EBAY CAN ISSUE A REFUND , THIS WAS NOT THE CASE,

THE PARCEL COMPANY DELIVERED THE RETURNED ITEM TO AN OLD ADDRESS WHICH IS A CLOSED DOWN INDUSTRIAL UNIT WHICH IS EMPTY, APPARENTLEY THEY GOT SOMEONE AROUND THE ARE  TO SIGN FOR IT AND IT HAS DISAPEARED,   MY UNDERSTANDING OF THE LAW IS THIS – IT MUST BE DELIVERED TO THE PERSON WHOS NAME IS ON IT AND THE CORRECT ADDRESS OR RETURNED TO SENDER.

EBAY HAS ISSUED A REFUND WITHOUT MY CONFIRMATION GOODS HAVE BEEN RETURNED, THIS IS IN BREACH OF THEIR OWN RULES, SO IN FAIRNESS TO THE SENDER HE SENT IT TO AN OLD ADDRESS WHICH IS AN EMPTY BUIDLING, EBAY ATTITUDE HAS BEEN APPALING AROUND THIS AND THEY HAVE FAILED IN THERE LEGAL OBLIGATIONS TO ME AND ARE TRYING TO IGNORE THE ISSUE AND THERE WRONGDOING – I OBJECTED TO THE REFUND IN THE FIRST PLACE AS THE BUYER WAS JUST TRYING IT ON, HOWEVER SELLERS NOW HAVE NO PROTECTION ON EBAY EVEN IF YOUR DESCRIPTION IS ACCURATE, YOU HAVE PHOTOS AND STATE NO RETURNS YOU STILL HAVE NO RIGHTS, EBAY DOES NOT TAKE 10% OF THE SALE, MY FEES HAVE AVERAGED OUT AT OVER 18% SO SELLERS BEWARE, EBAY ALSO TOOK A FINAL VALUE FEE ON THIS IT OF £38, REUNDED THE GUY AND NEVER GAVE ME BACK THE £38 FINAL VALUE FEE , SELLERS BEWARE CHECK YOUR CHARGES – THE MAIN QUESTION IS THIS, WHO DO I SUE , EBAY OR THE COURIER COMPANY

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