User from many countries got this problem when they match their account limit: “The recipient has exceeded the receiving limit and must provide more information to lift the limit” . If you got that error, you must verify account by add bank account and verify it to lift the limit.
Here is some questions about this case:
- Hello,I’m having problems receiving money via Paypal.I have been participating in a contest recently and am eligible to get $250. However, when they try to send this amount to me via Paypal, they encounter this error message:”We can’t complete this transaction. The recipient has exceeded the receiving limit and must provide more information to lift the limit”
My account is verified, and my account limits are
By transaction: $2 600,85 USDAccount balance: $2 600,85 USDWhat could be the problem?PS. In case it matters — I live in Eastern Europe
Here is the answer of Paypal Staff:
You would need to contact Customer Support for Russia for specific assistance with this, but I have done some research and am glad to provide some information about the limits for Russian PayPal accounts.
Your account does need to be fully verified in order to have your sending and receiving limits lifted. After you add and confirm your card/bank account on your PayPal account, the limits will be as follows:
Maximum amount that can be kept on your PayPal account balance 100,000 RUB.
- The highest amount that you can send from your PayPal account in a single transaction is 100,000 RUB.
- Monthly limit for sending and receiving funds will be unlimited.
I hope this helps, but again encourage you to contact Customer Support for advice and help with this