False Dispute

For the first time in over a thousand positive transactions, someone filed a false dispute and won because I wasn’t able to fax the proof because I was out of town. Basically the “buyer” bid and won a buy it now item, it was mailed the next day, then nearly 6 weeks later they filed saying it was an unauthorized sale. What the what?? I had already left + feedback but just left reply on that. How do I block her, I don’t see a place for that. P.S. I know she was just trying to get money back because I snooped on her Facebook page and saw that she “needed” money, but really..at my expense? She got over. I’m ticked off.WHERE is the BLOCK bidder on mobile app?? Thanks~

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