ebay “back team” deny proof paypal shipping label / ebay.com tracking # problem

I pay for and print my shipping labels in paypal. The transaction being an ebay item purchase is linked in the back end of ebay.com and paypal.com. Everybody knows this… I have proof and have tried to give proof that I shipped my sold items out within the 24 hour handling time. This is done automatically behind the scenes when you print your shipping labels in paypal for items sold in ebay. The tracking number just automatically shows up on the ebay item once shipping label is paid for in paypal. Then verified by “carrier” USPS … all must happen within 24 hour handling time. Well I have the proof of this fact!

 

I have been trying to get help with the 3 and 4 transactions since september 2014. This ebay.com tracking number site glitches have effected 4 of my transactions with 3 of the transactions not having tracking number posted into the ebay item within the handling time. Which obviously effectly my seller performance. I’m BARELY below 90% top rated.

 

The”back team” according to Patty (Leadership Team) Rep. tells me the “back team” has denied my appeal to get ebay to acknowledge and fix my seller percentage rating which has dropped below top rated status (handling time and verified by carrier).

 

Below I am pasting the proof of the 4 transactions. The sales date and the confirmed tracking information paid for and completed within 24 hours. The tracking number can be verified by usps.com web site. They were in fact in transit and verified by carrier within 24 hours.

 

Ebay.com “back team” refuses to fix my percentage! They refuse to listen to reality and operate ebay.com as a transparent business operation. I have sent a letter to John Donahoe with the screen captures of the proof that an ebay.com glitch would not accept the tracking numbers paid for and completed in paypal for the below transactions pasted into this thread. Paypal does not deny the fact of the tracking numbers. As a matter of fact paypal confirms everything which you can see for yourself below in the pasted transaction details on these ebay item sales.

 

 

Scheduled Delivery Date: 12/23/2014

Shipped to:

*removed*

 

I don’t know what else to do!

 

 

Transactions and shipping proof completed within 24 hour handling time and verified by usps carrier directly from paypal.com. I’ve “@” out personal buyer names and info because those aren’t necessary.

 

Express Checkout Payment Received (Unique Transaction ID #78A416406C3156748) —————————– Shopping Cart Contents Qty Item Options Price 1 Hemi 5.7 Stripe Kit Dodge Ram 1500 Vinyl Decal Decals Sticker HOOD SPEAR KIT Item # 121395531969 $23.99 USD Amount $23.99 USD ————————————— Order Description: Shopping Cart Item Total: $23.99 USD Sales Tax: Shipping: $0.00 USD Seller discount or charges: $0.00 USD ——————————— Total amount: $23.99 USD Fee amount: -$0.90 USD Net amount: $23.09 USD Date: Oct 13, 2014 Time: 12:25:04 PDT Status: Completed ———————————- Insurance: $0.00 USD Custom: 17285075422. —————————————- Contact Telephone: @@ ———————- Payment From: @@ (The sender of this payment is Verified) Buyer’s ID: *removed* Buyer’s Email: Payment Sent to:  ———————————- Payment Type: Instant ——————————————– Tracking Number: *removed* Help Carrier: USPS Order Status: Shipped (Oct 14, 2014) ———————————-

 

Express Checkout Payment Received (Unique Transaction ID #79J352382J7785529) ————————————– Shopping Cart Contents Qty Item Options Price 1 NEW* HEMI 5.7 BED BAND STRIPE DECAL DECALS VINYL GRAPHICS FOR DODGE RAM TRUCK Item # 281463257332 $29.95 USD Amount $29.95 USD —————————— Order Description: Shopping Cart Item Total: $29.95 USD Sales Tax: Shipping: $0.00 USD Seller discount or charges: $0.00 USD ——————————— Total amount: $29.95 USD Fee amount: -$1.05 USD Net amount: $28.90 USD Issue a refund Help You have up to 60 days to refund the payment. Date: Oct 21, 2014 Time: 20:01:25 PDT Status: Completed ———————————- Insurance: $0.00 USD Custom: 17364044908. ——————————– Contact Telephone: @@——————————— Payment From: @@ (The sender of this payment is Unverified) Buyer’s ID:*removed* Buyer’s Email:  Payment Sent to: ——————————————– Payment Type: Instant ————————————- Tracking Number: *removed* Help Carrier: USPS Order Status: Shipped (Oct 22, 2014) ——————————— Previous Message Follows ————————-

 

Express Checkout Payment Received (Unique Transaction ID #49F43011PY2507827) ————————————— Shopping Cart Contents Qty Item Options Price 1 2009-2015 Dodge Ram Truck Vinyl Decal Stripes Sticker Graphic FRNT HOOK 5.7L KIT Item # 161428764467 $119.99 USD Amount $119.99 USD ———————————- Order Description: Shopping Cart Item Total: $119.99 USD Sales Tax: Shipping: $0.00 USD Seller discount or charges: $0.00 USD —————————– Total amount: $119.99 USD Fee amount: -$3.30 USD Net amount: $116.69 USD Date: Sep 24, 2014 Time: 10:38:03 PDT Status: Completed ———————— Insurance: $0.00 USD Custom: 17102738003. ———————————— Contact Telephone: @@ ——————————— Payment From: @@ (The sender of this payment is Unregistered) Buyer’s ID: *removed* Buyer’s Email:  Payment Sent to: ———————————— Payment Type: Instant ————————– Tracking Number: *removed* Help Carrier: USPS Order Status: Shipped (Sep 24, 2014) —————————-

 

Express Checkout Payment Received (Unique Transaction ID #8GL81841FM919033F) ——————————— Shopping Cart Contents Qty Item Options Price 1 Hemi 5.7 Stripe Dodge Ram 1500 Vinyl Decal Sticker Graphics BOX HOCKEY KIT Item # 161402535526 $129.99 USD Amount $129.99 USD ———————————- Order Description: Shopping Cart Item Total: $129.99 USD Sales Tax: Shipping: $0.00 USD Seller discount or charges: $0.00 USD ——————————– Total amount: $129.99 USD Fee amount: -$3.55 USD Net amount: $126.44 USD Date: Sep 24, 2014 Time: 10:27:58 PDT Status: Completed ————————————— Insurance: $0.00 USD Custom: 17096115980. ———————————- Contact Telephone: @@ ———————————— Payment From: @@ (The sender of this payment is Unregistered) Buyer’s ID: *removed* Buyer’s Email:  Payment Sent to: ———————————– Payment Type: Instant ————————————- Tracking Number: *removed* Help Carrier: USPS Order Status: Shipped (Sep 24, 2014)

 

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eBay sent this message to LIMIT LLC, ELITE (elitelimitllc). Your registered name is included to show this message came from eBay. Learn more about how to tell if an email is really from eBay. Follow up from SR# 1-40528081092

 

Hello elitelimitllc This email is in reponse to a follow up request with SR# 1-40528081092. I tried to call you but couldn’t reach you with the following phone number *removed* on 12-19-14 at 12:40p.m.The seller performance appeal that I put in for you was denied. The reason be is the items in concern for tracking was not a confirmed eBay site issue. The back team confimred that the reason the items are counting against the seller performance is due to tracking uploaded outside the handling time or not uploaded to the items. If you have any questions or concerns, we’ll be happy to help you. To contact us:1. Click "Help & Contact" at the top of most eBay pages.2. Click the "Contact eBay" tab. You may be asked to sign in.3. Select the topic that best describes your issue, and we’ll show you how to contact us.Tip: If you’ve recently changed your phone number, please update it in My eBay.To update your phone number in My eBay:1. Go to My eBay. You may need to sign in.2. Place your pointer over the "Account" tab, and then click "Personal Information."3. Click the "Edit" link to the right of "Registered name and address."4. Click "Change" to the right of "Registration Address: Your main contact address." You may need to log in again.5. You can update your phone number on the "Primary telephone" box.6. Click on "Change registration information" to save the changes.?Thanks,Ilea eBay .cs865897ED{text-align:left;text-indent:0pt;margin:0pt 0pt 12pt 0pt} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csDD73F64{text-align:left;text-indent:0pt;margin:12pt 0pt 12pt 0pt;line-height:1} .cs6B50B5CF{color:#333333;background-color:transparent;font-family:Microsoft Sans Serif;font-size:10pt;font-weight:normal;font-style:normal;} .csAD7A2888{text-align:left;text-indent:0pt;margin:12pt 0pt 12pt 0pt} .cs2D175FED{text-align:left;text-indent:0pt;margin:12pt 0pt 0pt 0pt} [THREAD ID: 1-40579919705]eBay Document ID: 15778818002 Learn More about how to protect yourself from spoof (fake) emails. This administrative email was sent to @@ from eBay. As outlined in our User Agreement, eBay will periodically send you required emails about site changes, site enhancements, and your transactions. Read our Privacy Policy and User Agreement for more details if you have any questions. Copyright ©2014 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. *removed*

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