I sent money to my mother but she is not recieving any money on her end.

I had my mom create a paypal account on the fly so i could send money to her from overseas. The issue that i have is when i sent the money through her email, it doesnt go though, however when i send money to her through phone number instead it does. Once the money had been sent, she tells me that her current paypal balance is still $0.00.

 

Note that my current paypal balance is $0.00 as well so my money is coming directly from my bank. Does it take a certain amount of days for the money to go through? Would I have to wait because i was under the impression that payments were instantaneous. 

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