Error when trying to pay Invoice

I’ve been with Paypal for years and never had a problem. However, today I tried to pay an invoice and it said “You cannot use this credit card for this transaction. Please use another funding source”. I wasn’t even using my credit card, I was having it taken out of my Paypal balance (my balance has enough to pay the invoice) and the backup was my bank account (which I use in all cases, just to be safe). I tried to change funding sources, etc to see if maybe there was a glitch but didn’t work. I logged out of Paypal, waited 10 minutes, logged back in, tried to pay the invoice again, but gave me the same error message. Then I checked my credit card on file just in case, I updated it (even though I won’t be using it as a funding source). Waited a few minutes then tried to pay the invoice again with my Paypal balance, still not working.

 

I have no holds or pending transcations on my account. This is frustrating!

 

I can’t call Paypal because am partially deaf and I don’t have relay equipment.

 

Anyone ever have this problem and what did you do to resolve it?

 

Thanks in advance for any tips and advice!

Be the first to comment

Leave a Reply