Hello everyone, if someone please can help me explaining what is going on I will be gratefull
On 18 April I sold three items for $90.00, but the buyer didn’t like it and opened an ebay case, me and the buyer agree that I was gonna sent him $25 and he was gonna keep the items, anyway by mistake he refused my offer and so ebay had to make a decision.
The decision was that since we had agree for a refund, and I didn’t pay him yet (I didn’t had a chance) they refunded him by $25 and took $25 from my CC directy, so the case was closed. All this on 29 MAY.
Now, months latter I see this on my paypal (no notification at all)
PayPal Balance Adjustment (Unique Transaction ID # XXXXXXXXXXXXXXX) Business Name: PayPal Balance Adjustment Total amount: -$90.00 USD Fee amount: $0.00 USD Net amount: -$90.00 USD
Date: Jul 8, 2015 Time: 16:29:10 PDT Status: Completed
This transaction is subject to a buyer Complaint, Chargeback or an Unauthorized Claim. Go to the Resolution Center to resolve this issue.
And it has the same id as that case (and even the amount is the same)
Final decision:This case was decided in the buyer’s favor.
Transaction information:Any remaining funds from this PayPal transaction are available.
So, did anyone else before experience this? What can I do, and I can’t even call ebay from my country
Thanks a lot.