Payment is being declined even though I have available funds in my Paypal balance

I am trying to make a payment through a 3rd party payment service.


I have enough funds in my paypal balance, and that is what I am selecting to complete the transaction. 


However after I enter my email address, it is saying that the payment is declined. 


I’ve contacted and according to their records this is a paypal issue and to contact them. (unfortunately paypal offices are closed already).


Does anyone know what might be happening? Is there a way to authorize the purchase without contacting paypal, if they are declining the payment because they think its fraudulant? 


Thanks for any help. 

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