I have placed multiple orders from Ebay in the last 6 months for the same item, remanufactured toner catridges. Up until today, a hold shows on my Amex Bluebird account for $1.00 and the purchase price of $11.78 shows as a withdrawal. The $1.00 hold disappears in 5 to 7 days. Today I placed the same order, but the order was rejected as Amex would not pay. Going to my Bluebird account page, I have an $11.78 hold for “Store Purchase PayPal on Ebay Mark”. With this purchase price hold, my balance is now below $11.78, so the transaction failed. This is a prepay card and I load money to purchase product. Having a medical condition, I don’t have excess money.
My question is when did PayPal go from the $1.00 credit card hold to a purchase price hold? I can’t believe that if I wanted to buy a $500 PC that I need $1,000 in my account for a successful transaction.
I called Ebay and was sent to PayPal. They somehow blamed the merchant for this problem. I have sent 2 emails to PayPal. I realize they don’t respond quickly, but I either need my money released so I can purchase elsewhere or I need my order correctly placed. I can’t be the only one affected, can I? Has this happened to anyone else? I assume this is due to the splitting of Ebay and PayPal. On my order screen, I can’t purchase any other way except using PayPal.
For the record, I have always used the same Amex Bluebird card and it is verified via PayPal. I haven’t changed anything. The only difference is the date of order placement.