Paying fail

Hi, I’m here to ask why I tried to pay for my item on game website, but it showed me like this.    
 
 
“”Return to merchant and try a different payment method

 

We are not able to process your payment using your PayPal account at this time. Please return to the merchant’s website and try using a different payment method (if available).””

 

 

How can I solve this problem?

 

I already call the **bleep**omer service phone call, and I still can’t pay the item.

 

Please help me.

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