Why can’t I send money to friends and family in the Android app?

I send a weekly amount to a family member – he’s a non-US verified – and I can only complete the transcation on a computer. The transaction does not work on the Android mobile app.

 

It lets me go all the way to the final step – send money -> review -> select payment method, but when I tap on “send money” it just brings me back to the review page. There’s no error message, no notice at all that something went wrong.

 

I’ve uninstalled the app and reinstalled it but the bug persists. Any idea why this wouldn’t work via Android app? I’d rather not have to log in to my pc each time to send money.

 

Thanks for your help!

 

D.J.

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