Sending payment denied ! yet my bank says that my payment was approved ?!

I tried to send someone payment, yet when everything seemed alright and I pressed the send button, an error message showed up and it stated that my payment sending was denied due to the card issuer denying the payment transaction and suggested that I write a new credit/debit link or something (I forgot most of what the error message said). I thought that this error was only tempory, and after a few minutes, I tried to send the money again and it gave me the same error !

 

Yet when I called my bank, they revealed that my current balace is almost empty ! And when I called my banks customer support, they stated that the two transactions that I made were approved ! How can this be ?

 

Please tell me how this happened ! Help me if you can ! Please ! Thank you !

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