Please go to www.paypal.com to confirm your credit card before you complete this purchase.
Why do I need such a support, which can only be advised to “clear the cache”?
What am I supposed to do?
ps I’m almost ready to delete my account.
Corresponded with technical support per week. I have performed all that they asked.
Now. I tried 2 ISP, 2 computer (PC, MacBook) and 1 Iphone, 5 browsers (Chrome, IE, Mozilla, Opera, Safari). Tried applications for IOS.
I clean the cache of course – a favorite advice of technical support.
Change password, changed questions / answers. Tied ebey and PayPal accounts. Add and remove the card.
I tried to buy at different times, different products.
And I found myself, that is the limit – I bought a cable for $ 2 when I tried to buy a display of 18 – 20, I got an error (each time during this week, I tried 40 times from different vendors). I wrote all of this in support. And I got the answer …
While I am unable to override or manually change the security settings, I can give you advice on the steps you can take to reduce the chances that our internal security system will impact any future payments.
- Clear your cache and cookies or try a different web browser
- Ensure that you are using a trusted device such as your laptop, home PC or mobile device and that no VPN or proxy is active
- Change your password and security questions