Unable to receive payment

Hello,

My account is correctly configured for business and long back I received an email from paypal stating that I can receive payments now. This account is configured for receiving payments in India.

 

Yesterday! someone from US was trying to make payment to my paypal via my email but failed. He stated that payment is not going through. I am failing to understand the reason for same.

Please suggest what could be the reason.

Regards,

z ventures.

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