Recurring payments not cancelled

Wonder if anyone can help me with this..

I cancelled a recurring payment on the 11th July 2016 and received an email notifying me of this from Paypal however I received another email yesterday saying that another payment had been taken AFTER I cancelled the recurring payment.  I went into my paypal account yesterday 09/09/2016 and again cancelled the payment so it couldnt happen again and reported it to Paypal.  Paypal are now saying that I cancelled the payment too late! Not sure how that could be because I cancelled the payments 2 months ago..Anybody got any ideas on what is going on here?

 

Thanks in advance 

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