Problems buying from Google

I have money on my account that I am unable to use. I have only tried to buy one song off of the Google Play Store, yet when I enter my PayPal credentials, I keep getting an error message saying something went wrong.

 

When I try it on my desktop, the same thing happens, only they ask for a credit/debit card, which I own neither. Doesn’t adding a card kind of defeat the purpose of PayPal if I have cash on my account?

 

I called PayPal today and they said nothing was wrong. I just got off a chat with Google and they too said nothing was wrong. I am so close to just disabling my account and go back to buying the physical Google Play gift cards. I thought PayPal would be easy to use and convenient, but it’s just been a pain.

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