Holds pending beyond 21 days…. tracking has been uploaded and items have been delievered.

I have 3 transactions that are still pending, they have been delivered almost two months ago.  Tracking was uploaded in both Paypal/ebay and they show delieverd very clearly.  I had 10-20 other trasnactions that cleared without any issues, why are these still on hold?  They total almost $90 together and it is too hard for me to call them.  Is there a way to contact them by email?  I tried their message center and received a generated generic response which said to reply to the email, which I did and have yet to receive a reply back going on almost a week or so since then.  Why would these 3 transactions still show pending when they show delieverd and are well past the 21 day hold?  Any help would be appreciated.

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