Lift limits

Hello, i have a problem and i sent mails to the customer service but nobody replies. Im waiting for weeks to get my limits lifted, i sent all the documents, they all seem to be ok, I received mail that I’m verified, but when i try to withdraw or send money it says there is a problem with my account and to go to resolution center to fix it. when i get there it says “waiting for your response” . Same thing for weeks! I sent messages also on facebook, no response. this is my case id. Case ID: PP-005-033-535-631. please check it out and give me a response! thank you!

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