I CAN NOT CAPTURE FUNDS NOR RETURN THE MONEY TO MY CUSTOMERS. WHERE IS MY MONEY?????

IT HAS BEEN 9 DAYS AND I STILL HAVE NOT BEEN ABLE TO RETRIEVE NOR REFUND THE MONEY ON 2 TRANSACTIONS.  THE ONLY RESPONSE I GET FROM PAYPAL IS TO BE PATIENT, THEY ARE WORKING ON IT.   I BET IF THIS WAS THESE  “TECHS”   $800 THEY WOULD NOT BE SO PATIENT.   IF PAYPAL CAN NOT FIND AN ANSWER MAYBE WE NEED TO INVOLVE THE AUTHORITIES.   I AM SURE THERE IS RULES AND REGULATIONS REGARDING THIS SITUATION AND PAYPALS INABILITY TO FIND MY MONEY.   THERE ARE MANY OTHER PEOPLE OUT THERE WITH THE SAME PROBLEM AND WE ARE ALL QUITE **bleep**.   IT DOESN’T MATTER IF IT IS $1 OR A MILLION, IT IS THE POINT THAT PAYPAL HAS THE MONEY AND IS IN NO HURRY TO GET IT TO THE SMALL BUSINESSMEN THAT IT BELONGS TO.   WE SMALL BUSINESS OWNERS ARE THE BACKBONE OF PAYPALS BUSINESS AND IT SEEMS THAT WE WOULD BE TREATED MORE IMPORTANTLY AND THIS PROBLEM WITH MORE URGENCY.
ANYONE ELSE OUT THERE WITH THIS PROBLEM PLEASE RESPOND AND LET THEM KNOW THAT WE ARE TIRED OF THE RUN AROUND AND WANT OUR MONEY.

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