I recently sold a guitar amplifer for around $400. It was pretty much like new and I had no issues with it. The buyer had it for a couple of days and claimed that it was broken because it wasn’t getting loud enough. I agreed to issue a refund because I thought that it could have possibly been broken during shipping, even though I packaged it well. When I got the amplifier back, it was working 100% without any issues. The buyer didn’t have the gain turned up properly, which would explain why it was so quiet for him. Now I have to pay over $100 in shipping fees/selling fees because of this. I don’t offer returns on any of my items and I’m out quite a bit of money and time because of this. I contacted ebay and they instantly issued a refund to the buyer… Almost as if they didn’t even bother to look the case over. Is there anything I can do?
Bài Vi?t Liên Quan:
EBAY REFUNDED A BUYER WITHOUT MY AUTHORISATION, THE BUYER DIDNT RETURN THE ITEM Buyer refunded but refuse to return the item by some reason! Buyer returned item without filing a dispute or issuing a refund. Return shipping cost Introducing the no-fee Return Shipping Refund Service – Review Returning used item not as described and different model! Refunded money but buyer never sent item back Getting scammed by eBay buyer. Can they file a dispute and force me to refund after 5+ months?